In this episode, Andrea and the production team discuss the origins of the podcast, where the name Tenfold came from and how excited they are to launch this podcast!
Andrea Bodkin is a health promoter who supports public health units in Ontario on a variety of topics such as planning, evaluation, partnerships and community engagement. Podcasting has been a dream of Andrea’s and she’s thrilled to be a part of the PHESC team bringing Tenfold to you.
In this episode, Lisa Attygalle from the Tamarack Institute joins Andrea to talk about community engagement.
Lisa describes community engagement as working together with the community to create the future that we want. Figuring out what we want the future to look like is an active conversation: once we have the future we want define, we can decide how we will work together to create it. Lisa recommends the IAP2 Public Participation Spectrum as a community engagement model. The spectrum describes engagement on five levels: inform; consult; involve; collaborate; and empower.
Community engagement is a critical part of public health practice as it’s important for communities to be involved in developing the solutions that affect their lives. Communities are context experts: they bring the voice of lived experience to the content experts (usually people in paid professional positions within the health sector). Pairing content and context expertise makes for better solutions that have community ownership. Not engaging communities can mean that our programs and services don’t meet the needs of communities and risk wasting resources. In this way, engaging communities can be a key to efficiently spending resources such as time, dollars, relationships and trust.
Before developing an engagement strategy, it’s important to consider WHY you are engaging prior to jumping determining the method of engagement (such as a survey or focus group). Lisa has 4 WHY questions:
One piece of advice that Lisa would give to those working in community engagement is to “close the loop” with communities. In other words, give feedback to the community on what was heard in the community engagement process and what was done with their ideas. You don’t have to have all of your “ducks in a row” before communicating with the community.
The Tamarack Institute’s many Community Engagement tools and resources can be found here. In particular, the article on Community engagement: a foundational practice of community change is a must read!
In her role at Tamarack, Lisa works with cities and organizations to help them meaningfully engage their communities. Over the last six years her work has focused on creating authentic engagement strategies and training staff teams, teaching and writing about innovative engagement methodologies, designing and facilitating workshops with a focus on raising the voice of the context expert, integrated communications planning, and the use of technology and creativity for engagement. Lisa advocates for simplicity in infrastructure, frameworks and design and loves applying the principles of marketing, advertising, loyalty, and user experience to community initiatives.
Lisa comes to this work from the private sector where she worked at one of Canada's leading communications firms with clients in agribusiness, healthcare, financial services and technology. Lisa brings private sector knowledge to public sector work. Hailing from Australia, Lisa also worked on major water infrastructure projects as the liaison between municipal government, engineering and the community.
Lisa’s other titles include Artist, Wife and Mum. On the side, Lisa is one of ten owners of Seven Shores Community Café in Waterloo, ON. She is also a Trustee of the KW Awesome Foundation - a group that provides no-strings attached grants for "awesome" community-based projects. To learn more about Lisa, click here.
In this episode, Andrea chats with Nicole Blackman from Durham Region Health Department about engaging with Indigenous communities. Nicole has three pieces of advice:
Before engaging Indigenous communities and organizations, Nicole recommends taking cultural awareness training to learn about Indigenous history and its impacts on health, social wellbeing and place in society today. The Ontario Federation of Indigenous Friendship Centres offers Indigenous Cultural Competency Training. The Southwest Ontario Aboriginal Health Access Centre also provides an Ontario Indigenous Cultural Safety Program. You can also check out PHESC’s webinar series on Indigenous Health Equity.
Nicole is a member of Algonquins of Pikwakanagan First Nation but was born and raised in Durham Region. She currently sits on the board of directors for Bawaajigewin Aboriginal Community Circle and is Chair of the CELHIN Indigenous Advisory Circle. Academically, Nicole has been studying Indigenous health since 2006, recently completing her Doctor of Nursing Practice with her capstone project focusing on Indigenous programming from a public health perspective. Professionally, Nicole has had the privilege of serving as Director of Professional Practice for Weeneebayko Area Health Authority, working together with First Nation communities in the James and Hudson Bay region to address various health needs. Currently, Nicole is a manager with the Durham Region Health Department, working in the Population Health Division while also providing Indigenous cultural training. Nicole has strived to use her education, experiences and knowledge to work towards building awareness of the history of the Indigenous population and how that history impacts the population’s health today. She is a sessional instructor in the UOIT Health Sciences program and guest lectures at Trent University and Humber College, teaching future health care providers about Indigenous Peoples and health in Canada.
Julie Brandsma is presently a Health Promoter with Peterborough Public Health. The Journey that brought her to this point involves being a Public Health Nurse at Toronto Public Health, Course assistant for the Fleming/Trent University School of Nursing and nursing in home and hospital settings. She states that she has had the privilege of listening to, walking along side and learning from people’s stories and she hopes to continue. “When we tell our stories in a safe community, all those things that separate us go away.” Sarah Markley
Dianne Oickle has been a Knowledge Translation Specialist with the National Collaborating Centre for Determinants of Health (NCCDH) since 2014. Prior to this she was a dietitian for 15 years in public health in Ontario focused on reproductive and child health in a mostly rural setting with many diverse clients, including those that live with inequities every day. Part of her work with NCCDH has been related to exploring how engagement with communities who experience health inequities can inform public health action to address social determinants of health. Her role includes working with the public health sector to move knowledge into action in practice, policy and decision making. NCCDH is based at St. Francis Xavier University in Antigonish NS, located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People.
Gillian Kranias joins Andrea to explore the concepts of social power and privilege, and their role in community engagement. The dominant groups in our society- in Canada, in Ontario, in the towns we live in and in our communities- carry power and privilege, which means that non-dominant groups are historically and continue to be marginalized and oppressed. There can be a distance between those that carry social power, and those who lack it. Being aware of those distances, noticing who we do not hear from and who we are not connected to, and then beginning to listen, can help to shorten that distance.
Having power gives us access to resources: money, access to space, time, mental energy, staffing etc. Gillian suggests several ways to shift power to communities:
Gillian’s closing piece of advice is to think about what relationships can support you in an ongoing way in your learning journey to becoming better professionals. Perhaps that’s a peer or colleague that you can connect with regularly, or perhaps journaling or reflecting on your own. This helps to make an ongoing commitment to the work.
First and foremost, let’s “change who we are learning from…” Here are some podcasts made by community members we are listening to:
Here are some resources designed by professionals for professionals:
Gillian Kranias is a Bilingual Health Promotion Consultant at Health Nexus, with depth and breadth of experience supporting and co-leading initiatives that advance equity and promote community and environmental health. She favours participatory facilitation and evaluation approaches that support diverse people to work together in a good way and that value and center the voices of people from marginalized communities. Her own knowledge, resources and skills derive from decades of “learning through action” alongside equity-seeking communities as well as a M.E.S. in Environmental Studies (York University) and a Certificate in Community-Based Research (Wellesley Institute).
In this episode, Andrea is joined by Brandon Agnew and Donna Mills from Niagara Region Public Health, and community member Jennifer Symonds to talk about Niagara Region’s Lived Experience Advisory Network (LEAN).
Niagara Region started LEAN in 2018 to bring two parties together- public health, and people who experience poverty- to talk about the intersections between poverty and health in Niagara, and problem solve solutions to improve health outcomes. LEAN leverages the skills, talent and experiences of people who live in poverty and empowers them to be community leaders, to think outside of the box and look for innovative solutions. LEAN is also creating social connections between network members, and community connections between service providers.
There are several “ingredients” that allow LEAN to be successful:
An important consideration when engaging people with lived/living experience is making meetings accessible, safe and comfortable. Brandon and Donna asked community members to choose how often they want to meet, where they want to meet and select meeting spaces that are comfortable (for example the atrium or cafeteria as opposed to a boardroom). Every monthly meeting includes dinner, which everyone eats together. Children and youth are welcome at meetings. Brandon and Donna promote car sharing, provide gas cards and taxi chits to make it easy and affordable for members to attend meetings. LEAN members are provided with an honorarium for each meeting. When shaping each agenda, Brandon lets the community set the pace in terms of meeting frequency and topics, and alternates meeting formats to include celebrations and casual conversations.
We end the episode with advice for listeners to consider as they engage people with lived experienced. Jennifer’s advice is to “just do it”: the benefits outweigh any risks or challenges. Donna’s advice is to make the engagement authentic and be ready to implement the advice and suggestions that you receive. Brandon’s advice is see the gifts and talents that people have, as opposed to the deficits.
Thanks to the Tenfold team and Niagara’s IT folks for making this episode possible!
Brandon Agnew is a Community Health Broker with Niagara Region Public Health. He is inspired by everyday people who do awesome things.
Jennifer Symonds is a proud member of Westview Centre4Women, Queenston Neighbours and the LEAN. She is committed to connecting with people and agencies she never thought she would have.
Donna Mills is a Health Promoter with Niagara Region Public Health, with a current focus on Priority Populations. She is excited to be part of this Tenfold podcast and sharing her highlights of the Living Experience Advisory Network with you.
This episode is a conversation with Kyley Alderson from the Wellington-Dufferin-Guelph Health Unit about a needs assessment Kyley was recently a part of. Work on this project began in 2018 when Guelph was experiencing an increase in harms related to opioid use. The health unit wanted to engage the community and people who use illegal substances, in order to understand the context, what people use and how, what gaps exist in the community, and what ideas for solutions people have.
Staff from the health unit established an advisory committee, made up of local coalitions and agencies as well as people with lived experience of substance use. Through partners who had established relationships, 3 peers (people with lived experience of substance use) were hired to take part in the advisory committee and be peer researchers. The advisory committee developed the needs assessment strategy, which focused around interviews conducted by peer researchers, developed the interview guide, completed the ethics application, and selected the locations to conduct interviews.
The community engagement approach to conducting the needs assessment had several benefits:
The community engagement strategy had a number of impacts. The findings were shared with community members, leaders and decision-makers, who were impacted by the data and stories collected as part of the project. The power of story helped to broaden and change thinking about people who use substances. The findings informed a number of grant applications, the development of new projects, service planning for the community’s consumption and treatment service, and the development of a substance use strategy for the health unit. The findings also helped to inform a second phase of the needs assessment, which focusses on people who weren’t reached by the interviews (for example, people who don’t live in Guelph and people who don’t use the services where the interviews were held).
Kyley’s advice for folks who are beginning peer research and/or working with people who use substances is to focus on relationships and connect with the community. Building trust with community partners, with peers and with people who use substances is a foundation for all meaningful work. Caring is important as well: to care about building relationship for the purpose of making the community better.
Kyley wants to acknowledge the project’s Advisory Committee members and staff who helped to meaningfully engage the community. Specifically, Patty Montague, Melissa Potwarka, Jennifer MacLeod, Moira Barber, Steph Beaumont, Todd Mansfield, Colin McVicker, Tom Hammond, Adrienne Crowder, Sarah Haanstra, April Fyfe and Chanelle Lobo.
Kyley and Andrea have the following resources to share:
Kyley Alderson is a Health Promotion Specialist at Wellington-Dufferin-Guelph Public Health. Her role includes research and knowledge translation, program and policy development, evaluation, and supporting community mobilization to prevent and reduce harms related to substances. Kyley has 10 years of experience in the health promotion field and has previously worked for HC Link, Parent Action on Drugs, and the University of Alberta.
In this episode, Andrea is joined by Darrin Canniff, Mayor of Chatham-Kent, Ken McEwan from the University of Guelph Ridgetown Campus, and Karen Loney from Chatham-Kent Public Health. Darrin, Ken and Karen are all involved in the Chatham-Kent (CK) Community Leaders’ Cabinet, which brings together government, industry, health, education, and First Nations leaders to develop collective solutions to improve quality of life in Chatham-Kent.
The Cabinet began several years ago when, following a two year journey to engage communities in support of smoke-free outdoor spaces, the motion was defeated at Council. The health unit realized that in order to make policy change happen they needed to engage leaders and decision-makers more. The (former) mayor was approached to become a champion for health and bring leaders together. The mayor offered a physical location and the resources of the COA’s office and as Karen was working in the healthy communities portfolio, they allotted a portion of her time to be the coordinator of the cabinet. The Cabinet is a unique structure; it has no mandate to come together and no official funding source, outside of the health unit covering Karen’s time. The Cabinet comes together out of goodwill and ultimately because they believe that collectively they can do more than one organization can do alone.
One of the early successes of the Cabinet was the successful passing of the motion to ban smoking in outdoor space, following its initial ban- this time, with the support of the Mayor. The Cabinet led the community in pledging to make Chatham-Kent tobacco-free, community organizations provided smoking cessation workshops and strengthened their own smoke-free spaces policies, and when the vote went back to council it had 100% support. Other items highlighted included a Summit on Mental Health and the current focus on workforce attraction and retention that has three action teams.
Our guests have some advice for listeners who would like to begin engaging leaders. Karen’s advice is to give yourself time, stay committed, and focus on building relationships with trust. Ken suggests to narrow the scope of the work so that people have something tangible to bite their teeth into. Mayor Canniff advises the “rob and duplicate” approach, so that you can replicate good work that is happening elsewhere and share ideas of what’s working.
If you like to reach out to the Cabinet with your questions or to find out more, email CKCommunityLeadersCabinet@chatham-kent.ca. For more information around system leaders, Karen recommends an article entitled The Dawn of System Leadership by Peter Senge, Hal Hamilton, & John Kania.
About Mayor Canniff:
Darrin Canniff was first elected to council in 2014 and served as Councilor for ward 6 from 2014-2018 before being elected mayor. He is committed to establishing a detailed and progressive agenda over the next four years in concert with CK's administrative team and with the input and approval of the new council.
Darrin is currently the Chair of the Mainstreet Credit Union and co-chair of the Chatham-Kent Community Leaders’ Cabinet. He is a past Director of the CKHA and the Children's Treatment Centre Foundation. He previously chaired the following boards and committees; IPM (co-chair), Positivity Day (co-chair), Entegrus Inc., United Way Campaign (co-chair) and the Prosperity Roundtable.
Karen Loney works at Chatham-Kent Public Health as a health educator on the Foundational Standards team. Her focus is health in all policies and works out of the Mayor/CAO offices in order to advance a health lens in the corporation. Karen is the Coordinator of the Chatham-Kent Community Leaders’ Cabinet and strives to create an environment where leaders can come together across sector to build relationships that allow conversations to occur to tackle difficult topics.
Ken McEwan is the Director, University of Guelph Ridgetown Campus, and an Adjunct Professor in the Department of Food, Agricultural and Resource Economics (FARE). Ken is also a Fellow of Farm Business Management in the Institute for Advanced Study of Food and Agricultural Policy which is responsible for conducting economic research on relevant issues to Canada’s agriculture and food industry.
He has been teaching and conducting research at the Ridgetown Campus since 1990. Prior to joining the University he worked as a Farm Management Specialist with the Ontario Ministry of Agriculture, Food and Rural Affairs in various locations throughout the province.
Ken’s current research focuses on applied economics related to farm and agribusiness management. His specialty areas include: agricultural input pricing, farm benchmarking and evaluating the structural changes within the Ontario swine industry. He has been an expert witness at agricultural hearings and a member of numerous provincial and national pork missions to Europe, Japan and China.
Ken is a graduate of the University of Guelph (M.Sc. Agricultural Economics and B.Sc. Agriculture).
|Mayor Canniff||Karen Loney||Ken McEwan|
In this episode, Andrea is joined by Sarah Haanstra from Toward Common Ground and Anna Vanderlaan from Wellington-Dufferin-Guelph Public Health to talk about engaging Wellington Guelph community partners in a community planning model.
Toward Common Ground (TCG) is a community planning model that brings together 13 leaders from social and health services to respond to shared needs and gaps in Guelph and Wellington. TCG does not have a “backbone” organization: it is guided by a steering committee, made up of member organizations that contribute resources (such as staffing, dollars etc.) and is not bound by any single mandate. A steering committee keeps a bird’s eye view of wellbeing in its broadest form: the social determinants of health, physical and mental health at the community level. No one organization’s logo is bigger than anyone else’s logo!
As Manager of TCG, Sarah is connected to many organizations and partners across Wellington and Guelph. As part of her role, she heard about a number of organizations working separately to address Adverse Childhood Experiences (ACEs). Sarah brought those organizations together to work collectively, now known as the ACEs coalition. Following a Call To Action Day, the ACEs coalition conducted a local survey to measures ACEs and resilience to provide a baseline for the work of the coalition. Community partners were involved in designing the survey: in a great example of a “win: win” situation, the local Ontario Works office were interested in knowing how ACEs might have impacted their clients. A question was added to the survey to provide this information, and in return the OW office promoted the survey to their clients.
There are several key factors that contribute to TCG’s success:
To end the episode, Anna and Sarah provide advice for those seeking to work as a community planning model. Anna’s advice is to spend time up front to build a collective or shared vision. The ACEs coalition spent time to build a theory of change that grounds the work of the coalition, prior to beginning more concrete action. Sarah’s advice is to be deliberate about what one meeting or one gathering means in terms of the bigger picture: one step leads to the next and leads to a little more clarity – and to the common vision.
To learn more about Toward Common Ground, visit their website at http://www.towardcommonground.ca/en/about/about.aspx. Visit the ACEs Coalition website at https://acescoalition.ca/.
Anna Vanderlaan is a Master of Public Health Graduate from Queen's University. In her current role as a Health Promotion Specialist at Wellington-Dufferin-Guelph Public Health (WDGPH), her portfolio focuses on adverse childhood experiences (ACEs) and early childhood mental health promotion. Prior to joining WDGPH, Anna was a key contributor on three landmark initiatives of Public Health Ontario: Health Promotion Foundations Course, Health Equity Impact Assessment Course, and Perinatal Mental Health Toolkit for Ontario Public Health Units. She received the Rising Star Award from Health Promotion Canada in 2017 as recognition for her track record of professional achievements, exemplary personal leadership qualities, and strong potential for making future contributions to health promotion in Canada.
Sarah Haanstra is the manager of Toward Common Ground (TCG). In this role, Sarah provides backbone support to the Adverse Childhood Experiences Coalition of Guelph and Wellington. She also supports many other collaborative groups in Guelph and Wellington to address local needs by identifying and implementing solutions that positively impact the health and wellbeing of residents. Sarah has an Honours BA in Psychology and a Masters in Social Work.
This week, Andrea is joined by the PHESC team to reflect on highlights and lessons learned from the season. What lessons have affected you? How will this change your work? Chat about it with your friends and colleagues (or with us!).
We’re excited that we’ll be coming back for a second season! Have a story about community engagement or know someone who does? We’d love to hear from you! Email firstname.lastname@example.org or tweet @PHESC_ON to get in touch.
Thank you to all of our wonderful guests and listeners for making season 1 of Tenfold such a success!